Construct Depot ™ Supplier Onboarding
Supplier Rules:
Login
Registration
Accurate Business Information
All suppliers must provide accurate and up-to-date business information including:
- Registered company name
- Contact details
- Physical address
- VAT number (if applicable)
- Product and service categories
False or misleading information may result in account suspension.
Professional Conduct
Suppliers are expected to:
- Communicate professionally with buyers
- Respond to inquiries promptly
- Fulfill orders and quotations responsibly
- Maintain ethical business practices
Harassment, fraud, spam, or abusive conduct will not be tolerated.
Product Responsibility
Suppliers are fully responsible for:
- Product quality
- Product compliance
- Safety certifications
- Warranty information
- Product descriptions and pricing
Construct Depot reserves the right to remove misleading or unsafe listings.
Marketplace Compliance
Suppliers must comply with:
- South African laws and regulations
- Consumer protection requirements
- Tax obligations
- Industry-specific compliance standards
Commission Policy
Construct Depot operates as a marketplace platform and may charge commission or service fees on successful transactions or lead generation activities.
Standard Marketplace Commission
- Commission structures may vary depending on product category and agreement type.
- Suppliers will be informed of applicable fees before activation.
Custom Supplier Agreements
Larger suppliers or strategic partners may qualify for:
- Reduced commission structures
- Featured supplier packages
Preferred vendor partnerships
Upload Guidelines
To maintain marketplace quality and improve buyer confidence, suppliers must follow these upload standards.
Product Images
- Use high-quality clear images
- Avoid blurry or watermarked photos
- Include multiple product angles where possible
- Use plain or professional backgrounds
Product Information
Each listing should include:
- Product title
- Description
- Specifications
- Pricing or RFQ availability
- Material details
- Stock availability
- Delivery regions
Categories
Products must be uploaded under the correct construction category.
Examples include:
- Cement
- Bricks
- Plumbing
- Electrical
- Roofing
- Steel
- Paint
- Tools
- Safety Equipment
- Machinery
Incorrect categorization may result in listing removal.
Prohibited Products
The following products and services are prohibited on Construct Depot:
- Counterfeit products
- Illegal materials
- Unsafe or non-compliant products
- Hazardous chemicals without authorization
- Stolen goods
- Weapons or firearms
- Adult content
- Fraudulent services
- Misleading or fake listings
Construct Depot reserves the right to suspend suppliers violating these policies immediately.
Logistics Instructions
Supplier Delivery Responsibility
Suppliers are responsible for:
- Packaging products securely
- Coordinating delivery timelines
- Providing accurate shipping information
- Communicating delays proactively
Delivery Regions
Suppliers should clearly specify:
- Delivery coverage areas
- Collection options
- Estimated lead times
- Bulk order capabilities
Large Construction Orders
For bulk procurement and project-based logistics:
- Suppliers may negotiate delivery terms directly with buyers
- RFQ and quotation workflows are encouraged
Payment Timelines
Order Payments
Payment processing timelines may vary depending on:
- Order type
- RFQ negotiations
- Delivery confirmation
- Supplier agreements
Supplier Withdrawals
Approved suppliers may request withdrawals according to marketplace schedules and payment policies.
Verification Requirements
Construct Depot may withhold payments temporarily for:
- Fraud prevention
- Verification reviews
- Dispute investigations
Compliance checks
Supplier Approval Process
- Supplier Registration
- Account Review
- Verification (if required)
- Supplier Approval
- Marketplace Access Activation
Only approved suppliers may begin uploading products and receiving inquiries.
Need Assistance?
For onboarding support or supplier inquiries:
Email: info@constructdepot.org
We look forward to building the future of construction procurement with you.